Regional DSO in Need of Better Service and Value

December 8, 2021

Cost Savings for Growth and Value Adds

In 2014, a regional Dental Service Organization (DSO) with over 50 locations felt the need to do a value comparison for their X-ray badge service. 

As they continued to grow, they found that they needed more support for for their radiation safety program. Additionally they needed to make sure they were receiving the best value in terms of cost. They reached out to Radiation Detection Company (RDC), the leading provider of radiation safety services to multi-site healthcare practices.

Partnering with Radiation Detection Company to Control Cost

RDC conducted a cost analyses across their entire portfolio. From those findings RDC was able to offer a 40% cost savings on the company’s annual spend for their dosimetry service across all 50 locations. Additionally, they were able to increase productivity with their customer support team using RDC’s customer portal.

Switching to RDC

The company’s experience with their previous dosimetry provider revealed how difficult it had been to receive a response to basic service questions such as billing charges on their account. The company quickly discovered RDC’s level of White Glove service and lower pricing, resulting in the company switching to RDC.   

Making the Decision for Improvement

Since partnering with RDC, they have increased their dosimetry program 35% while maintaining a cost savings.

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